Opened 10 years ago

Closed 10 years ago

Last modified 7 years ago

#1301 closed bug (fixed)

Email addresss of member is not shown when feedback is sent

Reported by: globetrotter_tt Owned by: fake51
Priority: blocker Milestone: Legacy Resolved
Component: BW Mail Keywords: feedmack, mail


When a member sent a feedback message with the form on instead of the real email address this dummy_address@… is transmitted. The support team is not able to answer then.

I made this a blocker as the feedback and safety team can't work.

Change History (4)

comment:1 Changed 10 years ago by fake51

  • Owner set to fake51

comment:2 Changed 10 years ago by fake51

  • follow_up changed from review code to release

Seeing as this is marked blocker, I've gone and fixed the problem from test through to production. I've made some quick tests but need them confirmed by someone else.

Also, note that the feedback form is flawed: you cannot enter an email address if you're not logged in - yet you can check the 'please get back to me box'

comment:3 Changed 10 years ago by globetrotter_tt

  • follow_up changed from release to none
  • Resolution set to fixed
  • Status changed from new to closed

Thanks for the quick fix Peter :-)

Yes, the fedback form is indeed flawed. A field for entering an email address is really needed. I guess there should be also a ticket for this already.

comment:4 Changed 7 years ago by TimLoal

  • Milestone changed from unassigned to Legacy Resolved
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