Opened 7 years ago

Closed 7 years ago

#1492 closed improve feature (fixed)

Remove name of poster in forum notification mail

Reported by: sitarane Owned by: steinwinde
Priority: major Milestone: 0.5.5 - bugfixing
Component: BW Forum Keywords: notification, forum, title
Cc:

Description

Right now the mail notification for the forum threads I'm following has the following pattern:

Forum Bewelcome, [type of post]:[title of post] from [name of poster]

Mail clients that have threaded view (that's most mail client + most webmails) can't deal with that. They aggregate emails with the same subject or with just the "reply" prefix variating ("Re:"). In our case, since the [name of poster] is always different, the client considers it a new mail, resulting in mailbox flooding and probably in people turning off the mail notification.

Easy fix: Replace the subject pattern with:

Forum Bewelcome, [type of post]:[title of post]

I just removed "from [name of poster]"

Then all notification from the same thread will have the same title and will be aggregated together by the mail clients.

Change History (6)

comment:1 Changed 7 years ago by jeanyves

  • Type changed from bug to improve feature

It looks to be a good idea and it should be very easy and safe to do

comment:2 Changed 7 years ago by crumbking

comment:3 Changed 7 years ago by steinwinde

  • Owner set to steinwinde
  • Status changed from new to assigned

comment:4 Changed 7 years ago by planetcruiser

  • Milestone changed from unassigned to 0.5.5 - bugfixing

comment:5 Changed 7 years ago by steinwinde

  • follow_up changed from none to test on alpha

comment:6 Changed 7 years ago by steinwinde

  • Resolution set to fixed
  • Status changed from assigned to closed
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