Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#1723 closed bug (wontfix)

OTRS missing spell checker

Reported by: James_Oder_Dave Owned by: planetcruiser
Priority: major Milestone: unassigned
Component: ServerSetup Keywords: OTRS Spellchecker ispell
Cc: jsfan

Description

The spell check feature in OTRS does not seem to work due to a missing file.

See Error message below


Error: Can't find spellchecker (/usr/bin/ispell): No such file or directory

Comment: Bug Report:

Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Tue Sep 4 17:27:34 2012 Message: Can't find spellchecker (/usr/bin/ispell): No such file or directory Traceback (18730): Module: Kernel::System::Spelling::Check (v1.28.2.1) Line: 151 Module: Kernel::Modules::SpellingInline::Run (v1.1) Line: 74 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

Change History (9)

comment:1 Changed 6 years ago by globetrotter_tt

  • Cc jsfan added
  • Owner set to planetcruiser
  • Status changed from new to assigned

This needs to be done on the server. http://www.gnu.org/software/ispell/ispell.html needs to be installed on LAMB

Alternatively we can also user http://www.gnu.org/software/aspell/

Last edited 6 years ago by globetrotter_tt (previous) (diff)

comment:2 Changed 6 years ago by globetrotter_tt

  • Component changed from unknown to ServerSetup

comment:3 Changed 6 years ago by planetcruiser

i just installed:

  • ispell
  • wbritisch (word list)
  • wamerican (word list)
  • wfrench (word list)

default word list is wbritish.

please close if this fixes the issue

comment:4 Changed 6 years ago by planetcruiser

  • Owner changed from planetcruiser to James_Oder_Dave

comment:5 Changed 6 years ago by James_Oder_Dave

  • Owner changed from James_Oder_Dave to planetcruiser

I checked with the following sample data and received a message of 'Spell check Complete - No mispellings found':


dfsafdsfs

agfdsgfs

dsfasdf


The choices of spelling dictionary do not seem to appear in the preferences page.

comment:6 Changed 6 years ago by TimLoal

  • Priority changed from minor to major
  • Type changed from unknown to bug

comment:7 Changed 6 years ago by globetrotter_tt

  • Resolution set to wontfix
  • Status changed from assigned to closed

Could not find any settings to fix this in the otrs backend. it might be a wrong path to a dictionary.

Not sure if we should use the spell checker of the editor anyway. Today most browsers come with a quite good spell checker. I have disabled the otrs spell checker and set the ticket to wontfix. Please re-open if you prefer ispell or aspell for otrs.

comment:8 Changed 6 years ago by TimLoal

  • Milestone changed from Future to 1.0

comment:9 Changed 6 years ago by globetrotter_tt

  • Milestone changed from 1.0 to unassigned
Note: See TracTickets for help on using tickets.