Opened 4 years ago

Closed 4 years ago

#2255 closed new feature (fixed)

Send an automated welcoming message to new members providing general information and features

Reported by: amnesiac84 Owned by: shevek
Priority: minor Milestone: 2.7
Component: unknown Keywords: welcome message
Cc: shevek

Description

New members now only get a short (and rather messy) message to confirm their e-mailaddress. After that it takes some time before they receive a personal message from one of the members of the New Members BeWelcome Team.

Some general information on BeWelcome and some links to general information and features could attract more long term members, for they know more about BeWelcome and how to use the website. An automated welcoming message should be sent after e-mail confirmation, immediately or with a delay of max. 24 hours.

The current draft of the text can be found here.

Change History (9)

comment:1 Changed 4 years ago by shevek

I suppose it is a good idea to have a look at the wordcode SignupTextRegistration? which provides the text for the signup message.

After a short inspection there might be a glitch in the code as well, rendering the well formed text into garbage.

Why isn't it suitable to include the text into the sign up mail?

comment:2 Changed 4 years ago by amnesiac84

The sign up mail has one purpose: confirming the e-mail address.

If you add more information to that either most people will confirm their e-mail address and not read the text, or read the text but don't confirm their e-mail address.

One more seperate message will confirm their membership, welcome them and give them some information to start using BeWelcome.

comment:3 Changed 4 years ago by shevek

  • Status changed from new to assigned

Taking the discussion in the forum (https://www.bewelcome.org/groups/64/forum/s13136-2nd_automated_message___signup) changed the signup code to send a mail when the profile gets activated. This way we avoid just another cron job to automate the mail sending.

This also fixes the glitch I mentioned in comment 1.

Commit: https://gitorious.org/bewelcome/rox/commit/715e32a73a62bbbdd76d82d599ac2b913fc60bf4

comment:4 Changed 4 years ago by shevek

  • Owner set to shevek

comment:5 Changed 4 years ago by shevek

  • Status changed from assigned to to_beta

comment:6 Changed 4 years ago by shevek

  • Milestone changed from unassigned to 2.7

comment:7 Changed 4 years ago by shevek

  • Status changed from to_beta to testing

comment:8 Changed 4 years ago by shevek

How to test:

Check the description for tests in #2264. After each new member check the activation message.

  1. The message is in the browser language (if that is in the list of translated messages).
  2. The message is in the browser language (if that is in the list of translated messages).
  3. The message is in the browser language (if that is in the list of translated messages).

comment:9 Changed 4 years ago by shevek

  • Resolution set to fixed
  • Status changed from testing to closed

Reports in the testing group say feature is working. The language of the signup message is topic for ticket #2268.

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